Delivery

UK DELIVERY 

All UK Orders are shipped via Royal Mail Special Delivery. Orders placed before 10am Monday-Thursday will be delivered the next day before 1pm. Orders placed before 10am on a Friday will be delivered before 1pm on the following Monday. Orders placed after 10am on a Friday will be dispatched the following Monday for delivery on Tuesday before 1pm. The cost of UK delivery (next working day*) is £5. 

EUROPE DELIVERY 

The cost of delivery to Europe (2-5 working days*) is £20 and your order will be delivered by Royal Mail. Orders before 10am GMT (Mon-Fri) will be shipped the same working day. Delivery outside the EU may be subject to local taxes which will be your responsibility. 


USA & CANADA DELIVERY 

The cost of delivery to north America (3-7 working days*) is £30 and your order will be delivered by Royal Mail/Other courier. Orders before 10am GMT (Mon-Fri) will be shipped the same working day. Delivery outside the EU may be subject to local taxes which will be your responsibility. 


REST OF THE WORLD DELIVERY 

The cost of delivery to rest of world (3-7 working days*) is £30 and your order will be delivered by Royal Mail/Other courier. Orders before 10am GMT (Mon-Fri) will be shipped the same day. Delivery outside the EU may be subject to local taxes which will be your responsibility. 

FURTHER INFORMATION 

Once your order has been placed, you will receive an order confirmation email. if you have not received this email, please contact our customer services department at info@bertramsfashion.com. 

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. 

Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due. 

All orders will require a signature upon delivery.